Last updated: 2 July 2025
1. Who we are & how to contact us
Singles Mixer Events Ltd (“we”, “us”, “our”) is committed to protecting your privacy.
For any privacy-related questions or requests, please contact us at: manan@singlesmixerevents.com
2. What personal data we collect
- Directly from you: name, email address, phone number, or any other information you submit through our contact forms or when purchasing tickets or making enquiries.
- Automatically: IP address, browser type, device information, pages visited, and other technical details collected via cookies and analytics tools.
3. How we use your data
- To provide and manage our events and services.
- To respond to enquiries and customer service requests.
- To improve user experience and site performance.
- To send event updates and marketing communications, where consent has been given.
- To prevent fraud and ensure website security.
4. Sharing your data with third parties
We may share your data with trusted third parties, such as payment processors, email marketing services, and web hosting providers, solely for the purpose of operating our services. We do not sell your data. We only disclose information when legally required or to protect our rights.
5. Cookies and tracking
We use cookies to understand how visitors interact with our website and to improve the user experience. You will have the option to accept or reject non-essential cookies. Most browsers also allow you to disable cookies manually in settings.
6. Data storage & transfers
Your data is stored securely within the UK or EEA. Where data is transferred outside of the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
7. Data retention period
We retain your data only as long as necessary. For example, customer records may be kept for up to 3 years following your last interaction. Analytics data is typically retained for 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to the processing of your data
- Request a copy of your data in a portable format
- Withdraw consent at any time (without affecting prior lawful processing)
To exercise any of these rights, contact manan@singlesmixerevents.com.
9. Children
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has submitted information to us, please contact us so we can delete it promptly.
10. Updates to this policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
11. Complaints
If you are dissatisfied with how we handle your data, you can contact the UK Information Commissioner’s Office (ICO): https://ico.org.uk.